Notification – SMS, Voice, Email and Fax
Notification Service is a completely outsourced, cloud-based solution that lets you send and receive messages in multiple ways – SMS, Voice, Email, and Fax. Whether it’s a global message launch or discrete notifications to targeted recipients. It’s ideal for fraud alerts, product or service updates, invoice reminders, account updates, order status, appointment confirmation, prescription refills, employee scheduling changes, travel notifications, and other communications that companies need to send in a host of different formats. Notifications let you send targeted messages as frequently as needed to improve communication efficiency, speed up time to revenue, and increase profitability.
Key Features:
- Deliver notifications via voice, SMS, email, fax
- Features voice messaging with text-to-speech conversation or recorded audio
- Manage your notifications from any web browser or use our API to interface directly into your backend systems.
- Apply business rules to automatically send notifications based on certain events.
- Scales to support millions of notifications messages
- Users a pay-per-use pricing model
- Turn your messaging into digital workflows you can track, audit, and archive.
Voice
Voice Notifications that help ensure you effectively reach stakeholders in a timely manner without exhausting internal resources. Set up call campaigns that are as simple as broadcast messages or complex as reminding client of their appointment time or notification of delayed start time due to weather.
Notifications also let you create reusable personalized message templates and scripts that can integrate text-to-speech and recorded messages. Leave messages on answering machines with call-back number and control delivery times so calls are not delivered at inappropriate times.
Email
Email is very effective for incorporating trackable calls-to-action, like asking customers to click a web link to obtain more information. Email is concise and free for the recipient to both access and act upon. It’s a medium that also lets you measure the number of message “opens” as well as how many customers click-through embedded links. Email notifications enhance customer contact because they are designed to effectively increase the likelihood customers will act once they receive your messages.
SMS (Short Message Service)
Today, mobile devices are arguably our most personal pieces of technology. As a result, we live in a world where SMS(text) messaging is the norm. Individuals use SMS messages to communicate in all areas of life.
Our SMS solution makes messaging for customer outreach diverse and simple. Use SMS notifications to send your customer based a global message or personalized information that resonates with them.
Fax
Fax is a good way to share important updates such as product announcements, promotions and customer announcements. Fax Notification provides option to personalize a global message so each message is unique to your customer by merging customer specific data. You can schedule the timing of the fax message into the future and obtain detail reports on the status of your transmissions. See Broadcast Fax for more detail product information.
